Charlotte Property Manager

Charlotte Property Manager
Charlotte's Income Property Experts

Tuesday, April 23, 2013

Charlotte Property Management Tips - Documenting the Condition of your Charlotte Rental Home

Our Charlotte Property Management team often takes over management of troubled properties from other property management firms or individual homeowners. In about half the cases the tenant ends up leaving the home (either through eviction or on their own). It is our job to assess the damages and distribute the security deposit, if any, as allowed under North Carolina landlord-tenant law.

Unfortunately, there is often little or no record of the condition of the home just prior to the tenant's occupancy. Sometimes an owner will have receipts for work done or they'll say things like "the home was perfect when they moved in". If we're lucky, the owner or previous property manager will provide us with a move-in checklist filled out by the tenant. 

A picture is worth a thousand words (video is even better!)
Nothing is as good as pictures or videos documenting the condition of the home both before and after a tenant's occupancy. Which one is more descriptive? A sentence that says "Personal items left in home and carpets not cleaned" or the following picture?




It is Alarca's policy to create videos of every Charlotte rental home before and after a tenant moves. These videos are uploaded to YouTube and links are sent to the homeowner and the tenant. In addition to allowing us an easy way to determine the difference in condition, we have also found that these videos eliminate almost all discussions about how the security deposit has been applied. Here's a sample of one of our move-in condition videos:



Even if you're letting a friend or family member rent your home, do yourself a favor and document the condition of the home with photos or video. This will save you or your future property manager a lot of headaches when your tenant moves out. Also, make sure you get a security deposit (see our blog on rental tips here - 
http://alarcarealty.blogspot.com/2013_03_01_archive.html).